Our team

Joe Carreira

CEO

I grew up in the 60s and 70s at the top of Angola in the mountains of the Huambo plateau educated in discipline and honor driven boarding schools.

I saw my first movie at 6 years old (the second at 11), we got our first radio at 8, saw my first TV at 15.

Together they all opened up distant worlds of wonderment, discovery, heroes, tragedies and love! The Angolan war made me a refugee as I flew on my first flight ever to Canada, on to my airline career spanning the Americas from Canada to Argentina and from there to all those places I first met at the movies.

Thus my passion for IFE, and Touch were born. It is my great pleasure to deliver our services with great honor, curiosity, imagination and resourcefulness.

Mariana Levy

Head of Customer Experience

Always working in customer care, my background goes from advertising, to video production to content management, to inflight magazines and media sales. I was first exposed to the IFE industry back in 2000 as a supplier, migrating later on to integrate TAM Brazilian Airlines* IFE Team. In 2010 I left the airline to jump in a very exciting journey of co-founding Touch and embracing our first clients.

It has been a great experience to navigate between our clients and staff needs and to share experience and solutions with them.

I am also trustee of the Touch Care Foundation, and I am beyond honored of getting to see this beautiful project grow and impact many lives.

I am Brazilian, living in the US and mother of 2 lovely young boys.

*TAM Brazilian airlines became LATAM Airlines after merging with LAN Chile.

André Valera

Director of Business Development

I am an Echo-Boomer, Millennial, Gen X.

I am Portuguese, Brazilian, European.

I am a Mechanical Engineer, with post-graduate studies in Business Strategies, that delights in processes that lead to ever better solutions and ROI.

I am passionate about cultures, people, colleagues, friends. Family.

With a strong background in business development for premium aviation services, where the highlight goes for a 4-year project in Brazil which began with the awarded Star Alliance Lounge São Paulo and grew into a network of 9 airport lounges, my connection to the airlines and passenger experience reached a binding level.

My Business Development work at Touch draws from these elements and is propelled by a strong sense of curiosity and commitment as we interact with potential customers and partners and find solutions that uniquely address everyone’s most important needs.

João Chaves

Director of Customer Service

I’m Brazilian, born and raised in Santos, the mystical city that has introduced Pelé to the world, the best soccer player of all time. Me, I’m much less famous than he is, but love the city just as much, or maybe even a little bit more.

I’m a communication savvy, customer experience-oriented professional, with over 8 years of expertise on the Inflight Entertainment and Connectivity industry, with a focus on understanding CUSTOMER needs, meet them with quality products and promote company values through user experience. I was fortunate enough to join IFEC back in 2011 as an airline, which was a turning point in my career, giving me the opportunity to work and lead projects where the CUSTOMER was always at the center of the decisions. A lesson I’ve learned and that has driven my entire career.

I’m a tennis fanatic, in love with fiction and a technology enthusiast.  And I'm looking forward to help our CUSTOMERS deliver their dream product.

Daniel Costa

Director of Finance

I was born in the most beautiful place in Portugal: Algarve!

I am known for my relaxed beach spirit, a hands-on approach and analytical management oriented mindset. For me, “It can’t be done” is never the answer.

With over 10 years of professional experience in Finance, HR and Strategic departments, I worked in many different business environments and locations, from learning to leading roles. My varied work experience has helped me become a more complete professional overall and I can’t wait to learn and experience even more.

Today, I bring a start-up approach to my work, focusing in transformation and turnaround projects with fast growth and strong international exposure. My motto is: where there is a problem there is a solution, so let's find out what it is ;)

Adriana Leal

Account Manager

Life is good and most of the time it is plainly wonderful. My motto: Think positively all the time and make the best of, and be grateful for, the opportunities that life offers you.

Brazilian, now living in Portugal, I am a journalist, a publicist and I am addicted to the internet.

I have over 10 years’ experience in retail, working in many fronts such as marketing, branding (offline and online), products, customers and the most important one: interpersonal relationships. During that time, I grew to be a Marketing Manager, always focused on growth and creation of new opportunities for my company and CUSTOMERS. My last 5 years in Brazil were spent as the Digital Marketing Manager applying data analytics to help identify, direct and support my decisions.

I believe that if you work hard, are loyal, transparent and bring fun to your work environment, you will be successful. I’m always looking for ways to remind myself, and those around me, not to forget to play.

Now, when someone asks, “What do you do?”, I answer with a smile: “I work with Entertainment and Content… and aviation!” Tasks that take me well beyond the screening of movies, and make this a dream job, easily driving my curiosity, courage, passion – and spirit of fun - to deliver to this new and great challenge.

Alexandre Carreira

IFE Specialist

As a student of York University, one of the most culturally diverse universities in Canada, I’m privileged with ongoing access and exposure to people from all around the world.

My Canadian background and the time spent living across the Latin America and the US gave me the chance to not only immerse myself in different cultures but to also be part of the trends driven by my generation in different countries at the same time.

I’m eager to learn, to put to work the knowledge I have gathered so far and am grateful for the opportunity Touch has given me as its youngest member.

Daniel Fagundes

Account Manager

I've always been passionate about movies. The film industry had me at the moment I watched my first movie in a cinema. Although I graduated in journalism, I started working in the Radio, TV and Cinema department of an advertising agency.

In addition to the advertising market, I also worked in the areas of energy, oil and gas and mining, always linked to the audiovisual resources department.

After 20 years working in the audiovisual production market, I plunged into the aviation industry, another childhood passion.

Since 2017 based in Lisbon, I am Touch’s Account Manager four our TAP Air Portugal account working with the IFE team.

Aviation is a passionate industry full of passionate people and I am proud to be part of it and of the ongoing evolution of the company's IFE helping create new passenger entertainment experiences on board.

Danielle Lorandi

Account Manager

Passionate about sports, I chose journalism as a profession. During my second year at grad school, I had the privilege to work in a sports marketing agency, an opportunity that opened many doors within the world of soccer. During that time, I worked with many brands, events and a professional club. For people within that industry the World Cup & Olympic Games are events that many dream to work with. In 2014/2016 this dream became my reality when I was given the opportunity to work, Brazil’s World Cup and Rio’s Olympic Games.

To my great surprise, life brought me in 2018 new sets of challenges with the beginning of my journey in the IFE industry. With more than two years as Post-Integration Coordinator, and now Account Manager at Touch, I have had the opportunity to get to know new products, suppliers, movie studios, hardware systems and airplane models.

I am delighted to be part of Touch today, where my curious personality aids my search and learning in this incredible on-board entertainment industry.

Yelda Husaini

Account Manager

Originally born in Queens, New York and moved to Orange County, California where I grew up and have lived my entire life. I love the beautiful year-round weather of Southern California along with the beaches. I’m the youngest of 7 children in my family and bilingual, speaking both English and Farsi.

I attended California State University, Fullerton where I received my bachelor's degree in Business Marketing.

I’ve been in the IFE industry for about 6 years and have managed both small to large airline clients. Before entering into the IFE world, I started my career in sales, marketing and finance.

I joined TOUCH in 2020 and excited to be a part of a company that truly values its customers. I'm very passionate about exceeding customer expectations and building relationships. My favorite part of my role is researching and developing new content sets and strategies that align with the airline's brand and values.

Sonia Scibor

Account Manager

Polish minded, Latin hearted. When I get asked where I am from, my standard answer is “my passport says Poland”. I was born in Warsaw and been fortunate enough to live in seven countries across the globe.

I am a graduate of The University of Edinburgh and Loughborough University. I have worked across different areas of the media industry, from production to content acquisition, since 2012 in both, Poland and the United Kingdom.

Based in my hometown, Warsaw, I am part of Touch’s Customer Service team. As someone who has been exposed to IFE since an early age due to a nomadic lifestyle, I strive to always put myself in the shoes of the passenger and together with our clients, provide them with the best IFE experience.

Lorraine Oyola

Operations Manager

Started my career working for Movado, marketing a rather unique watch that measures time. Now, as IFE Senior Coordinator, I work for this amazing company, Touch, ensuring we consistently deliver great entertainment for the passengers so that they can enjoy their time onboard.

Born in New Jersey, but now calling Miami home, my focus at Touch is to ensure that our Operations work like a finely tuned time piece delivering our content on schedule, correctly… often ahead of time! In addition, I also earned my wings in creativity and gradually get more and more involved in contributing to the development of content options that are customized to the unique markets and passengers served by each of our customers.

Much like many of us before IFE, I took as granted that I would have movies onboard and had now idea how those movies made it to the airplane. Now that I am here, I understand and enjoy all the long and gratifying work that goes on behind the scenes.

It is an honor to be a part of such an entertaining industry and particularly Touch.

Hiram Vargas

Operation Coordinator

A devoted father of a beautiful six-year old daughter, I try to find time to play soccer since I am a huge fan of Spain’s soccer team, Real Madrid.

When I am not with my daughter or at the field, I become an Operations Coordinator at Touch.

I strive to create high quality work and with timely manner so that our clients are always more than just satisfied. Under my possession are 5 years of experience in the IFE industry, having started working with the post-production part of the business.

This has without a doubt contributed to a great advantage for our customers since it has allowed me to make everlasting connections with colleagues, both locally and around the globe.

Miguel Vian

Product Manager

Throughout my life I was surrounded and deeply engrossed in media. Both a mix of timing and passion, I was fortunate to watch as the last decades have progressed and changed rapidly within the media landscape. I have grown to appreciate these changes and recognize how they have impacted people and society at large.

My economics background, and my passion for data science and problem solving led me to the engaging and challenging work at Touch. Its my belief that when analyzed correctly, data has the capability to change perspectives and how we view/interact with the world around us. 

Within my current new media context, I'm capable of organizing our vast libraries of data into information and analysis from which my peers at Touch can further evolve into better strategies for our customers.

Raysa Ferro

Project Manager – Touch Foundation

I´m Brazilian, born in Santos, and now I live in Lisbon, Portugal. I’m a business administration major, with a professional background as a demand planner and project manager. I’m a meditation enthusiast, that truly believes that taking care of the mind is just as important as taking care of any other aspects of our lives.

Since a young age, I learned from my family that helping others, kindness, and being active in the community are key elements in the pursuit of happiness. It is our collective jobs to give back to the world and at Touch Care Foundation I’m able to put this belief into practice, and make a positive impact in a community that needs our support.